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Intro to Ansible

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The Great Selenelion

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Hi,I have a very unusual (and therefor quite interesting!) issue.My customer has a custom CVP Studio application (which I did not develop).This CVP Studio application is configured with the VoiceXML Gateway setting of:"Cisco Unified CVP 4.1/7.0/8.0/8...

Dear team,I found Screenpop Sample Gadget partly useful in my scenario and would like to have two modifications. I could not find the way to fix it.I need URL address immediate opened with user login into Finesse. I'm planning to use it with 3rd part...

tomislavd by Level 1
  • 7 replies
  • 0 Helpful votes

Hello,     Is it possible to throw custom Hotevent from Java code?     My intention is to throw this custom event from Java file when back-end integration error like WebService timeout etc.     So how to i archive this? Do you have a code example?   ...

chanon.wn by Level 1
  • 5 replies
  • 0 Helpful votes

Hi Cisco community,New to Cisco and getting to grips with it's functionality.One issue we have is the use of Wrap - we are told you can only enter wrap via auto wrap at the end of the call which lasts for x number of seconds or the agent switches sta...

Hi,We have finesse Gadget where we load our application with the gadget using the IFrame. Now we need to support Chinese Locale, We need to extract the Locale Information within the gadget and pass that on to our application. Whats the way to achieve...

subhardw by Level 1
  • 1 replies
  • 0 Helpful votes

How can I tell Tomcat to use the SSL certificate issued by a CA, that I have uploaded today, instead of the default self - signed ?I have already bounced couple services, but no luck. Here is the version:Application Software Version: 10.5(1)-4 Operat...

Is there a way how to see values of session variables or element variables during debug session?I'm debugging Call Studio application, set a break-point and can execute application step by step. But I couldn't find a way how to see values of element ...

e.gailiss by Level 4
  • 2 replies
  • 0 Helpful votes

Hi,I am Ganesh, Technical Developer in Global Knowledge. I have been trying to Implement "PCCE- Lab only " in our Firm. I have been stuck up for a long time in importing the Base config file, while Installing the pcce. I am currently following the in...

Hi all,We have CVP 8.5 integrated with Nuance 9. But we want to upgrade to CVP 10.5. I see on the Call Studio -> Properties -> VoiceXML Gateway setting, only Nuance 10. So is Nuance 9 not supported with CVP 10.5? Thanks.

Hi! I'm new to CVP so this question might be stupid. But still...I have multiple CVP serves. When I save audio file with "recording" element - does it get synced to other CVP servers defined in OAMP?In docs there is mention of syncing but I could no...

e.gailiss by Level 4
  • 11 replies
  • 0 Helpful votes
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