Contact Center

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        This community is for questions about using Contact Center developer functions.
See the Contact Center Knowledge Base for answers to some common questions.
For production deployment issues, please contact the Cisco TAC.
For direct help with developer issues, please open a ticket with DevNet Developer Support.
Developer ticket support for Contact Center is only available for Finesse and Task Routing.

Forum Posts

Resolved! How to pass callid from one IVR script to other in CVP 9.0 standalone enviroument

Hi All,I have a requirement where if caller on one IVR is authentic then call should be transferred to another IVR with call id which is need to map to call origin.I have tried application transfer option it works but call id does not appear in secon...

Resolved! MultipleThreadExceptione

Hi Team,I am new to Cisco CallStudio and Iam facing MultipleThreadException in application and i getting error.badfetch in activity logs.Here is the log snipet for activity logs: element,error,error.badfetchHere is the log snippet for error log:10.0....

skumar0011 by Beginner
  • 1032 Views
  • 6 replies
  • 0 Helpful votes

SAB Automated Deployment

Hi All,I am using the SAB tool's buildApp.bat file to build the deployable version of the CVP application. However, the problem is we can create only one deployable version at a time. Can anyone share some information on how to build multiple applica...

Resolved! Use CTIOS without CUCC

I intend to write a .NET CTI application. I was going to use TSP but I just learned about CTIOS today and I am abit confused as to how it differs from Cisco TAPI.My question is, can CTIOS be used without CUCC? My application will be mainly taking car...

walidazab by Beginner
  • 540 Views
  • 1 replies
  • 0 Helpful votes
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