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Intro to Ansible

Good Documentation

The Great Selenelion


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Helllo All,           I'm using finesse javascript api , in my application , Im not able change state, or drop the calls, when I checked finesse logs, I got this exception, what is com.cisco.ccbu.finesse.api.exception.NotFoundException,  means.      ...

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Guys,  We have an ICM to ICM Gateway configured from ICM A to ICM B and its working perfectly fine Now we have a requirement to receive calls at ICM Site A from a different site C, Site A is Already transmitting calls to ICM B,on setting up this new ...

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Hi Team, I am using PCCE CVP 11.5.I am getting the below error when i try to use my wsdl.I have wrriten Java code for integration.I have placed the certificate in C:\Cisco\CVP\jre\lib\security\cacerts path  ERROR: javax.net.ssl.SSLPeerUnverifiedExcep...

Sowmiya J by Level 1
  • 1054 Views
  • 3 replies
  • 0 Helpful votes

Hi,   Platform - UCCX 11.5, SocialMiner 11.5   We are developing CTI connector for MS Unified Service Desk. Connector is supposed to handle voice and email channels.   For Voice we used finesse api and xmpp events and implemented voice channel.   For...

Dears,   I have a Cisco Call studio version 11.6, and i have option menus from 0 to 9, * and #. so an overall of 12 menus. so i used the FORM Element.   whenever i reach this element, the audio prompts plays but whenever i push a DTMF, i get the belo...

Hello:   I am not able to find the stock Agent Not Ready Reason code summary report that should be stock with UCCE CUIC...I believe someone renamed the definitions or deleted the report definition. I do have access to an Agent Not Ready Detail report...

jbach2003 by Level 1
  • 1274 Views
  • 1 replies
  • 0 Helpful votes
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