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Resolved! PCCE Java version

Hi,    Can anyone tell me what version of Java is supported on PCCE environment 11.6.  I can see on the install guide under the security considerations it mentions Java run-time environment versions (1.7, 1.8).  However the current version of PCCE 10...

Stuart C by Beginner
  • 3 replies
  • 0 Helpful votes

Hi Team,   I have an audio element in my cvp script which basically provides 3 options ( eg. opt1,opt2,opt3) and obviously has additionally exit states as max_nomatch and max_noinput.  However, in reporting i see an additional exit state = none mappe...

I apologize if this has been covered but I did not find it. It appears that a change to a gadget, specifically a change to the .js file requires the agent to delete history in IE. Is this normal or am I missing something? It may be a problem when hav...

dannoofWI by Beginner
  • 3 replies
  • 0 Helpful votes

Hi All, I've run into an issue using CVP Studio 11.6.1 DB Element. I am attempting an INSERT into a custom MS SQL 2014 database on a custom server.   The first two fields are integer and the third a varchar(50). Sample INSERT statement is: INSERT INT...

dldresser by Beginner
  • 3 replies
  • 0 Helpful votes

Helllo All,           I'm using finesse javascript api , in my application , Im not able change state, or drop the calls, when I checked finesse logs, I got this exception, what is,  means.      ...


Guys,  We have an ICM to ICM Gateway configured from ICM A to ICM B and its working perfectly fine Now we have a requirement to receive calls at ICM Site A from a different site C, Site A is Already transmitting calls to ICM B,on setting up this new ...

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Hi Team, I am using PCCE CVP 11.5.I am getting the below error when i try to use my wsdl.I have wrriten Java code for integration.I have placed the certificate in C:\Cisco\CVP\jre\lib\security\cacerts path  ERROR:

Sowmiya J by Beginner
  • 3 replies
  • 0 Helpful votes

Hi,   Platform - UCCX 11.5, SocialMiner 11.5   We are developing CTI connector for MS Unified Service Desk. Connector is supposed to handle voice and email channels.   For Voice we used finesse api and xmpp events and implemented voice channel.   For...

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