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Blurry Screen Recording - AQM

Hello,

 

I am having issue with one of the agents while recording the screen using WFO. THe screen recording for the agent is blurred out and the recording is unable to be viewed. 

 

Kindly suggest what troubleshooting steps needs to be followed in this . 

 

Thanks

Nikhil 

 

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Re: Blurry Screen Recording - AQM

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Re: Blurry Screen Recording - AQM

Beginner

Re: Blurry Screen Recording - AQM

Hello Luis, 

 

I did refer to the document and this resolved my issue. Thanks for the help. 

 

Thanks

Nikhil 

 

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