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CAD - Number of clients in CSQ

andrei.goncalves
Beginner
Beginner

Hi !

I'd like to show the number of Clients that are in agent's CSQ.. waiting to be handle by the agent..

Im thinking of showing this information inside CAD software, using SET ENTERPRISE CALL INFO...

Is it possible ? Will that information be refreshed ?

Thanks.

Andrei.

Brazil.

1 Reply 1

Rob Huffman
Hall of Fame Community Legend Hall of Fame Community Legend
Hall of Fame Community Legend
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