Call Contact Info

[scott.searle]

I have a customer that would like to collect Caller ANI and be able to report on call's made afterhours. What would be the best way to accomplish this?

[yogeswar]

Hi,

Use "Get Call Contact Info" step to retrieve the ANI value in the script. For more information refer the Editor step reference guide

http://www.cisco.com/univercd/cc/td/doc/product/voice/sw_ap_to/apps_3_5/english/admn_app/step.pdf

Regards

Yogi

[scott.searle]

Thanks for your post. I was able to get the ANI and set session for historical reports.