Call Control Grop on Integration UCCX 11 with CUCM 11

[Rodrigo Rosa da Silva]

Hello,

I've just installed a UCCX 11.5 and I can't integrate with CUCM 11.5.

I'm getting an error when I try add Call control group ports.

Also I already restarted the CUCM and UCCX and I configured users (AXL, CTI and RCMC).

[Chris Deren]

What are you seeing in MIVR logs?

Are the extensions of the CTI Ports unique and not overlapping with anything else in CUCM?

[Chakshu Piplani]

can you verify the NTP is good okay on CCX and CUCM.

Are you using "+" in the External phone number mask ?

please paste the output of the following from SSH to CCX.

run uccx sql db_cra select * from ConfigSeed

run uccx sql db_cra select max(recordid) from crsgroup

Regards,

Chakshu

[Rodrigo Rosa da Silva]

Hi guys,

I reinstalled the application, same ISO, same address configurations and everything is working now!

Thanks