cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
418
Views
0
Helpful
1
Replies

Call Monitoring/Recording with CAD Browser Edition (BE)

jpsweeney77
Level 4
Level 4

Using CAD-BE in an IPCC Enterprise 7.1, single site implementation. I have my primary and backup CAD servers running on my 2 PG's. Is the idea here to setup rSpan on all switches that have my agent phones and point the traffic to the IP addresses of my CAD servers? Thanks for any insight.

1 Reply 1

canowlin
Level 1
Level 1

Hey---I can help you with this

cnowlin ext 1001