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Call Park and Extension Mobility

dolah
Level 1
Level 1

Now, I know that Extension Mobility is not supported with IPCC Express. (My version is 3.5(3) SR1)

But I'm just wondering ... is there any limitation applied to using Call Park or Transfering a Call Center Call to a non-Call Center extension?

Thanks

Debbie

3 Replies 3

Chris Deren
Hall of Fame
Hall of Fame

Not sure what you mean by EM not supported with IPCCX? You can login agents on EM device just fine and I belive it's 100% supported.

Also, the call park and call transfer will work the same way as if