Call studio and VXML Server

[Roy_11]

Hi Team ,

i want to know the proceess flow of Call in programming prespective So I want to know exactly , like once customer Dail the phone number how Application gets execute ? Then once Dail the next option in how interact with next Application????

Please guys please help me on this ???

And also how java code reads the XML after reading how it’s going to execute or convert the flow in speech .

Thanks

[bill.king1]

Start with the basics, like reviewing the design guide, which talks about how it all works together.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_11_6_1/Design/Guide/ucce_b_soldg-for-unified-cce-116/ucce_b_soldg-for-unified-cce-116_chapter_011.html

[Roy_11]

Hi

Please can you guide me to understand the CVP programming procedures. I have java knowledge and
I have basic knowledge in Ucce .

I want to programming flow

Please

[bill.king1]

You don't need to know Java to program CVP. They document all of the elements that are used in the call flow here.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/cvp11_6/programming/guide/ccvp_b_element-specifications-for-cisco-unified-cvp11-6/ccvp_b_element-specifications-for-cisco-unified_preface_00.html

The configuration guide as well goes through step by step what you need to program.