Dears,
I have a Cisco Call studio version 11.6, and i have option menus from 0 to 9, * and #. so an overall of 12 menus. so i used the FORM Element.
whenever i reach this element, the audio prompts plays but whenever i push a DTMF, i get the below error:
error.unsupported.format: grammar not supported
my input mode is DTMF, and my DTMF grammar is left Blank.
any Idea why i am getting this error??
Regards.