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Call studio version 11.6 Form element

touma.kayal
Level 1
Level 1

Dears,

 

I have a Cisco Call studio version 11.6, and i have option menus from 0 to 9, * and #. so an overall of 12 menus. so i used the FORM Element.

 

whenever i reach this element, the audio prompts plays but whenever i push a DTMF, i get the below error:

 

error.unsupported.format: grammar not supported

 

my input mode is DTMF, and my DTMF grammar is left Blank.

 

any Idea why i am getting this error??

 

Regards.

1 Reply 1

Quigath
Spotlight
Spotlight

How do you have your grammar defined?

Here is an inline grammar.

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