Call Variable context lost when transferring to CUCM
I have an UCCE + CVP 11 deployment. I have the following scripting:
- Welcome prompt is played
- IVR menu is played where if caller knows the destination of the call press the corresponding digit.
- The destination of the call is dynamic and set by user in an external Database, so I am using Label node with dinamic content red from the corresponding SQL table. The label correspond with a CUCM Route point that comes into another ICM Script that routes to the selected dkill group.
- The transfer is done correctly but call context is not maintained and information provided by customer in first part of the call. that is stored in callVariables, is lost with this transfer.
Is there anyway of doing a dynamic transfer keeping callcoontext of the call?
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