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Caller authentication using audio bio metrics in UCCX

Hello Experts,

 

 I am trying to set up voice bio metric authentication.

UCCX had to send call to a web URL, and URL will accept the call and compare the caller sound with the previously stored data. Then send back the call to UCCX with an ECC variable value which confirm the user authentication is successful or not. Can some please advice how can achieve this?

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VIP Advisor

Re: Caller authentication using audio bio metrics in UCCX

Wow! That sounds totally awesome! I want to know how you do this as well. Bookmarked!

Anthony Holloway

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