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Calling media files from gateway usb instead of CVP media server

erikasasaki
Level 1
Level 1

Hi All,

We have a site where they request monthly changes for their queue MOH. Right now, what we do is to make the changes manually - we upload the .wav files they provide us on the CVP media servers every time they log a request.

In the past, I have seen ICM scripts where the location of the media files are set to use flash: (the VXML gateway flash) when calls are on queue. Has anyone had any experience with using the usbflash: instead? This way, customers can just copy their new wav files on a usb stick (with specific filenames), plug it into the router and they should be good to go. We'll set the cache timer on our vxml gateways accordingly.

I got the idea of using usbflash while reading a CIPTV2 guide which states that if you use multicast MOH in CUCM, on the router you can set the MOH location to usbflash: instead of flash: for seasonal MOH or MOH that changes frequently.

I will try to test it on my end, but just thought of posting here to find out other people's experience with this set up. Thanks in advance!

Erika

3 Replies 3

Dennis Mink
VIP Alumni
VIP Alumni

you are right, it does state that (cipt 300-075) this is possible. Mind you, in order for this to work, you do require SRST.  Quite keen to find out if you got it to work.

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Hey Dennis,

That's right. Good thing we have some ccm fallback configuration already in place. I'll definitely let you know once I get it to work.

By the way, nice talking to you here. Not sure if you remember, but I worked with you a while back at Comscentre. :)

Erika

I very much doubt that this is possible within a ucce environment. You have to specify where your media files will be played from within your scripts. The media server also needs to run IIS. So with all these considerations, I don't see how you can use USB as your media source. 

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