Calling number on UCCX IVR Outbound Campaing

[hyortiz01]

Hello:

PLease, I would like to know wether there is an option at which I can configure the calling number for an outbound IVR campaing on UCCX. I mean, when people answer the call they can see the configured number on UCCX. thanks a lot

[Thomas G. Johannesen]

Hey H.

I think this is the feature you need :

The campaign calling number is the number that will be displayed to the contact. This number is used by the dialer. This is a mandatory field.

[Thomas G. Johannesen]

And on your PSTN you have to have permissions to show the number that you will send out