03-17-2021 10:54 AM
Hello:
PLease, I would like to know wether there is an option at which I can configure the calling number for an outbound IVR campaing on UCCX. I mean, when people answer the call they can see the configured number on UCCX. thanks a lot
03-18-2021 02:01 AM
Hey H.
I think this is the feature you need :
The campaign calling number is the number that will be displayed to the contact. This number is used by the dialer. This is a mandatory field.
03-18-2021 02:04 AM
And on your PSTN you have to have permissions to show the number that you will send out
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