CallOut gadget

[jdickinson]

So I am attempting to add data to the call out gadget, i.e.:

    callvars["callVariable1"] = loanid;

            callvars["callVariable2"] = document.getElementById("userPhone").value;

            callvars.BAAccountNumber = loanid;

            callvars.userLoandID = loanid;

But I don't see it presented in the uccx database.

How can I get associated calls so  that the data appears in uccx?

[dekwan]

Hi Joe,

Unfortunately, there isn't much I can do without seeing the logs and your files to do some debugging. For this, I suggest purchasing/opening a DevNet support ticket to get 1 on 1 help with debugging.

Thanx,

Denise

[jdickinson]

Yea it's just easier to create a static account and use those credentials. LOL

[jdickinson]

Also the docs should change and say config is what should be passed in. The documents don't say that.

And it would be helpful to create a sample gadget that uses those utilities.

And keep in mind using UCCX

[jdickinson · Accepted solution]

So for the utilities thing, this worked.

   try {

                token = _util.getUserAuthString();

            } catch (e) {

                token = "error";

            }

[rikardkrvaric]

Joseph,

Sometimes you just need to talk it out with someone, and the answers present themselves!

Thanks for posting what actually DID work!