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Beginner

Can ICM use IVR that is embeded in CCX?

Can Cisco Unified ICM Enterprise use IVR that is included in Cisco Unified CC Express instead of a separate IP IVR?

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Cisco Employee

No, unfortunately you cannot use UCCX as an IPIVR for the ICM/UCCE software.

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Cisco Employee

No, unfortunately you cannot use UCCX as an IPIVR for the ICM/UCCE software.

View solution in original post