06-30-2017 07:26 AM - edited 03-14-2019 05:24 PM
Hello All,
My question is, can we start more than 1 Silent monitoring session on same call?
Right now I am able to start monitoring by one supervisor and when i tried to start with second one a call is initiated but not connected.
Can you tell me if it's possible!
Thanks
Ayush Chaudhary
Switzerland
07-10-2017 01:45 PM
Ayush,
I recommend you post this to the Cisco Support Community and include details about the services you are currently using. You will also find a number of informative questions on this same subject, so definitely have a look at prior posts.
https://supportforums.cisco.com/
I hope this helps,
Kelli Glass
Moderator for Cisco Customer Communities
07-11-2017 12:09 AM
Thanks for your reply.
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