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CCM6.x-Can I install Free CCX software.....

nagabhushanamj
Level 1
Level 1

Hi,

Can I install CCX free 5 agent software which is coming with CCM6 bundle on seperate server, IF yes pls give the details of server config & necessary config on CCM+CCX.

Thanks in advance

Naga

1 Reply 1

lpezj
Level 7
Level 7

Naga,

You can install de CCX free software on a separate MCS-7815 or 7825. Ypu can use any of the standard MCS servers (or HP or IBM compatible servers).

For the CCX installation, you can follow instructions on this link:

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_5_0/installation/for_crs/crs501ig.pdf

Hope this helps,

Juan Luis