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CCMP installation - ICE -error when configuring Cisco UCCE servers

pathyilbinu
Level 1
Level 1

When I'm trying to configure ICE for Cisco UCCE after CCMP installation is completed , I'm getting error as "The HTTP request is unauthorized with client authentication scheme 'Basic'.The authentication header received from the server was 'Basic Realm="Cisco VTG Realm'".

Below is the screenshot of the error.Please advice.

5 Replies 5

Jaime Valencia
Cisco Employee
Cisco Employee

You should move this to the Contact Center area, and FYI, there is no screenshot.

HTH

java

if this helps, please rate

Dear Jaime,

I have attached the screenshot with the email.

Hi Pathy,

In AW server given on CCMP, open CCE webadmin page and then choose deployment type and save it. after doing the above steps, rerun the CCMP configuration, it should work.

Hi pathy,

Am also getting the same error. Did you find the solution for this crack?

regards,

Ritesh Desai

*** Please rate helpful post. Please mark as answer if it solves your problem/query.
regards, Ritesh Desai

Hi guyz,

I solved the issue. Error is because of entering wrong user name format. Correct format is 'username@domain' with password. This solved the issue.

Happy UCCE.

regards,

Ritesh Desai

*** Please rate helpful post. Please mark as answer if it solves your problem/query.
regards, Ritesh Desai
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