I'm looking to find a way to show inline images in a email in the finesse Chat and email gadget (So the agent doesn't have to open an attachment to see it)).Does anyone know if this is possible?
Furthermore I will also be able to have a contact list, so when i forward an email i should have the possibilities to pick an email from a list, and not write it by my self (and remember the email address)
Hi Experts, I Need one help on Cisco social miner , hope you will help us on below requirements . Many Thanks!!!!Actually, we have third party application trying to integrate in UCCE through task routing API concept .Just we need to get the agen...
I think I found another one. For brevity, I'm stripping the soap headers.First, I'm creating a new line using addLine <line>
I need to have a notepad with some saved text to pop up with an incoming call hit to our call center. I am aware of the thick client screen pop gadget, I am working on seeing we can change that to fit our needs. I am unsure to change to get this working