Well, you can't change it. CCX will rely on the underpinning RedHat OS and JRE to determine DST rules. The US DST rule update in 2007 was the last mass chaos of updating that took place. Since then there have been individual defects filed for other countries that have tweaked their rules. I did a bit of searching but do not see a document that lists the JRE version installed so that we could validate against Oracle's bugs.
If you have spotted a problem it's probably best to open a TAC case for this.
There are cases/situations where we have to configure custome CPTONE to resolve FXO disconnect issue. Following are situations which can arise due to FXO disconnect issue:
Phone A calls Phone B, Phone B does not answer. Phone A then goes on-hook but Phon...
Cisco announced major enhancements today to Webex Contact Center. Learn more about the highlights including
better support for the needs of large contact centers worldwide
improvements in the agent and cust...
SymptomsI’m doing a factory reset on the mobile board and it’s giving me the same issues that I wasn’t able to also send over last time. It says that it can’t connect to the server because of a firewall (we don’t have one) and then sometimes it...