06-30-2011 06:58 AM - edited 03-14-2019 08:09 AM
Hi! I have an issue. I created additional user in the sql-server (where UCCX is ran) and changed authentication method form windows to both - sql and windows. Now my sql connector can use this new account for database access - all works fine. But when I try to use CCX Historical Reports client I take a message that it couldn't enter to the database. Does anybody know how CCX HR client can get the access to the DB with this authentication method in the server?
Thanks.
Ruslan
Solved! Go to Solution.
07-01-2011 04:11 AM
from the machin hosts the HRC open the config.ini and whats the authintication parameter value ? im not sure about the name of the ini folder (have no access to my lab).
check this : http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a0080aa8e6f.shtml
thanks
haitham
06-30-2011 07:08 AM
This was not supported until 7.0(1)SR4 or later. The product documentation cites that mixed mode authentication is not supported before then. The SR4 release notes had a note saying you could change it starting in that release. You probably need to upgrade.
06-30-2011 07:11 AM
We use 7.0(1)SR05_Build504 version...
07-01-2011 04:11 AM
from the machin hosts the HRC open the config.ini and whats the authintication parameter value ? im not sure about the name of the ini folder (have no access to my lab).
check this : http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a0080aa8e6f.shtml
thanks
haitham
07-07-2011 11:41 PM
07-08-2011 12:07 AM
hi Ruslan, how did you solve it .
thansk
haitham
07-08-2011 12:17 AM
Hi! I've wrote that we just will use the windows authentication not mixed mode wich selected by default in the SQL-server. And requests from hosts to the SQL-server will place under special windows account.
regards,
Ruslan
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