CCX Outbound campaign configuration

[adnanhassan1]

Hi

Just wondering if anyone knows how to configure 'automatic import' feature in Cico CCX campaign configuration (CCX > subsystems > outbound > campaign > ?)

Thanks 

[Anthony Holloway]

One possible option is to leverage the API to import contacts into your campaign.

Documentation

https://developer.cisco.com/docs/contact-center-express/#add-contacts-to-campaign

[PTS]

Have you been able to achieve it

[adnanhassan1]

it partially working.. it only displays the account number for outbound calls and I am still not able to work it out how to display first name and surname?