CCX Outbound dialer Write call session informations into CRM

[guilhem.perez]

Hi,

I'm wondering if CCX is able to write some call informations into CRM database when we configure an outbound campaign.

For example: Write if call was answered, if call was busy, if a call has been done, call duration...

I don't think it's possible using CCX but someone can confirm this please?

Thank you

Best regards

[Alejandro Robles]

Hello Guillem, how are you. I´wondering if you find a way to accomplish that.

Best regards!

[HARIS_HUSSAIN]

Can Any One Confirm the same ? Is it possible to Integrate UCCX Outbound Dialer with CRM or any other database?