ccx Workforce managment

[anbatist]

Hi Guys,

I have a customer that is requesting us a CCX solution that can be integrated with Nice or Verint workforce managment.

Is this integration posible?

[Amer rajai Sha'er]

Hello,

You have to contact cisco to check for this , i already bought the nice for one of our customer and cisco has a adapter for it but on the enterprise and it costs 20K .

Amer

[anbatist]

Hi Amer,

Thanks for information and help.