I'm getting some problems when I need to work with strings that contain special characters that are used in Portuguese language. Example of a string with problem is "aplicação" or a the name “João”.
I get the problem when I get text files from the repository to pass to a TTS engine that will speak the read DOC with distortion because it the script don't understand the special characters.
A second example is in the DB Get Step when reading a DataBase. When I have DB fields with strings with special characters I have the same problem. I verify in that case that I'm passing a field with customer name retrieved from the BD to the Cisco Agent Desktop as Enterprise Data, that the string that is passed to the CAD just contains the characters until appear a special characters.
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How does the phone registered in CUCM environment?
-The phone will obtains power via PoE or AC adapter.-The phone will loads its locally stored firmware image.-The phone learns the voice vlan id via cdp from the switch.-Via...
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