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Beginner

change a language for agentdesktop of webchat

Could somebody explain me how can I change a language for agentdesktop for webchat. An usual CAD works in Russian  fine.

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Enthusiast

It is possible to choose language when logging into SocialMiner administration page.

Think that agentdesktop page dynamically detect your system/browser language and generate appropriate text on page.

 

Did you installed languge cop file for social miner?