Change Field in Report

[Ronald Garcia]

Hello Friends,

Is there any possibility to change a name of a field on a report on UCCX.

BR

[Jonathan Schulenberg]

You would need to customize the Crystal Reports RPT file.

You neglected to include a version so assuming the current release:

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_9_02/programming/guide/UCCX_BK_CFD16E30_00_cisco-unified-contact-center-express.html

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