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Cisco Agent Desktop 7.6 Reinstall

Hello,

 

I am trying to reinstall CAD base services on one server in a replicated system.

 

A few days ago the HDDs died on one of the servers so I had to reinstall the server from scratch.

 

I installed CAD base services 7.5 on the server, then applied the 7.6(2) patch. After that I ran PostInstall and tried to set up LDAP directory replication but failed.

I get this in the PostInstall0001.log

INFO LC0000 Connected to Calabrio LDAP server on <172.21.196.233> This is the primary and working server

INFO LM0013 Getting IOR from Ldap

ERROR PI3064 StartSync failed.

ERROR PI3065 StartSync failed. IP = <IP>, API Name = <LDAPMonSvr_i:SetUniqeKey>, Error Code = <21>

ERROR PI3001 Error = <Error in replicating Directory Services>

 

I thought this might be caused by the fact that the working server was still thinking it had a peer. So I cleared replication on sideA and let it run as a standalone server. Then I tried setting replication again as I would on a clean install per CAD install guide, I still get the same error.

 

The CAD error code dictionary has a lot to say about this error... bellow is an excerpt from the dictionary...

 

Text: StartSync failed. IP = <%ls>, API Name = <%ls>, Error Code = <%d>.

Type: Error

Add’l Info: Operation failed.

Action:  None. 

 

Has anyone ran into similar issues that can maybe shed some more light on this?

 

Regards,

 

Kenan

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