Cisco Agent Desktop Installer

[ramon.yu.jr]

I tried downloading a local copy of the cisco agent desktop from our UCCX but it doesn't seem to work after the installation.  But if i run the install from the UCCX server it does work.  It seems that running the install from UCCX server configures the agent desktop also.  Is there any way I can get the local copy to work?  I need to have this installer packaged so our end user support team can just push the installation out to our users.  Thanks.

Regards,

Ramon

[Chris Deren · Accepted solution]

The client needs to know where to point to for the server, you can update it via  postinstall.exe if you did not install the CAD from the server.  The packaging information should also be included in the CAD install guide, did you get a chance to read it?

Chris