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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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Beginner

Cisco Agent Desktop / QOS

Is the Traffic from CAD Marked with DSTP?

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Collaborator

Re: Cisco Agent Desktop / QOS

Not from the agents desktop. You would have to manually create class map, policy map, and apply the service policy to the ports connected to the agent desktops.

andy - berbee

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Re: Cisco Agent Desktop / QOS

Andy, what are the ports for the Agent Desktop that we should prioritize?

Beginner

Re: Cisco Agent Desktop / QOS

Looking at the

System Parameters Configuration UCCXv5

RmCm TCP Port* 42027

RMI Port* 1099

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