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Cisco Agent Desktop / QOS

sdempe
Level 1
Level 1

Is the Traffic from CAD Marked with DSTP?

3 Replies 3

adignan
Level 8
Level 8

Not from the agents desktop. You would have to manually create class map, policy map, and apply the service policy to the ports connected to the agent desktops.

andy - berbee

Andy, what are the ports for the Agent Desktop that we should prioritize?

Looking at the

System Parameters Configuration UCCXv5

RmCm TCP Port* 42027

RMI Port* 1099

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