11-12-2012 06:45 AM - edited 03-14-2019 10:49 AM
I am in the process of trying to diagnose some wireless issues affecting our enterprise. We have some 7921s we use as agent phones in UCCX. When the wireless drops on them (usually no more than 10 seconds or so) the agent of course marks not ready. I understand the benefit of this, but was wondering if it can be changed so the timeout is a little bit longer. I know it's not a UCCX issue because if I am logged in at my desk phone it's fine.
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01-24-2013 11:42 AM
01-24-2013 09:44 AM
Bump
01-24-2013 11:42 AM
Hi Chris,
There isn't a configuration option for this.
Tom
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