Hi All,
We are deploying the cisco courtesy callback feature in the LAB and experencing some error in the callbackentry application. hereby attaching the callbackentry application activity/debug logs and gateway logs. Kindly let me know your inputs
Error:
172.16.6.223.1391018163504.25.CallbackEntry,01/29/2014 09:56:04.596,Validate_01,element,warning,addXmlBody - Error returned from probe
Note:
- Ingress/Egress/VXML are colocated ((C3845-SPSERVICESK9-M), Version 15.1(4)M6) -- IP Addr: 172.16.6.231
- Calls been orginated from PSTN
- All the UCCE component with the version 9.X
Gateway Configuration:
dial-peer voice 6 pots
service ccbsurvive
incoming called-number .T
direct-inward-dial
dial-peer voice 555 voip
description ***to CVP *****
destination-pattern 5...
signaling forward unconditional
session protocol sipv2
session target ipv4:172.16.6.223
voice-class sip profiles 103
dtmf-relay rtp-nte h245-signal h245-alphanumeric
codec g711ulaw
no vad
voice class sip-profiles 103
request INVITE sip-header Call-Info add "X-Cisco-CCBProbe:id:172.16.6.231;loc:lab;trunks:4"
service ccbsurvive flash:survivability.tcl
paramspace english language en
paramspace english index 0
paramspace english location flash
paramspace english prefix en
paramspace english english en
param ccb id:172.16.6.231;loc:lab;trunks:4
!
service cvp_cc flash:cvp_ccb_vxml.tcl
!
vxml audioerror
vxml version 2.0
CVP Configuration:
Reporting Server is associated with the respective call server and checked its up and running
VG Logs: debug voice application vxml inout output as follows
Jan 29 10:49:35.450: //4967093//AFW_:/vtr_ev_handoff: event=CC_EV_CALL_HANDOFF, string=guid=C59452C187DB11E38145002699850BD0 type=probe
Jan 29 10:49:35.450: //4967093//TCL :/tcl_InfotagObjCmd: infotag get leg_proto_headers X-Cisco-CCBProbe 4967093
Jan 29 10:49:35.450: //4967093//TCL :/tcl_InfotagGetObjCmd: infotag get leg_proto_headers X-Cisco-CCBProbe 4967093
Jan 29 10:49:35.450: //4967093//AFW_:/vtr_lg_proto_headers: argc 4 argindex 2
Jan 29 10:49:35.450: //4967093//TCL :/tcl_HandoffObjCmd: handoff return 4967093 -s error
Jan 29 10:49:35.450: //4967093//TCL :/tcl_HandoffReturnObjCmd: return 4967093 -s error
Jan 29 10:49:35.450: //4967093//Tcl :/tcl_parseCallID_vartagObj: VARTAG Translation Leg Count=1
Jan 29 10:49:35.450: //4967093//TCL :/tcl_HandoffReturnObjCmd: Returning Legs [4967093 ] with args=error
Jan 29 10:49:35.454: //4967093//AFW_:/vapp_bgpost: url=http://172.16.6.223:7000/CVP/Server mime_type=application/x-www-form-urlencoded len=34 iov_base=call_outcome=error&audium_vxmlLog=
Jan 29 10:49:36.342: //4967093//AFW_:/vapp_bgpost: url=http://172.16.6.223:7000/CVP/Server mime_type=application/x-www-form-urlencoded len=15 iov_base=audium_vxmlLog=
Jan 29 10:49:36.346: //4967093//AFW_:/vapp_bgload: url=http://172.16.6.223:7000/CVP/Server?callid=C59452C187DB11E38145002699850BD0&application=BillingQueue&callid=C59452C187DB11E38145002699850BD0&calling_application_call_id=172.16.6.223.1391017343810.24&calling_application_order=0&calling_application_coo...
Jan 29 10:49:36.354: //4967093//AFW_:/vapp_bgload: url=http://172.16.6.223:7000/CVP/Server?audium_root=true&calling_into=BillingQueue&session_id=172.16.6.223.1391017343810.24.BillingQueue
Jan 29 10:49:36.958: //4967093//AFW_:/vapp_bgpost: url=http://172.16.6.223:7000/CVP/Server mime_type=application/x-www-form-urlencoded len=15 iov_base=audium_vxmlLog=
Jan 29 10:49:36.970: //4967093//AFW_:/vapp_media_play: prompt=http://172.16.6.223:80/en-us/app/CCMusic.wav:
