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Cisco CTI Server 11.6 Connection limitations

Have heard a rumor that Cisco will start to enforce limits for Cisco CTI Server All_Events connections in UCCE/ICM 11.6.  Based on the SRND for UCCE/ICM 11.6 a Medium PG is limited to 7 All_Event connections and a Large PG is limited to 20 All_Events connections.  In the past Cisco made a registry key available to increase these limits.  I have reviewed the release notes and other related content for UCCE/ICM 11.6 and I'm not seeing a hard limit enforced but wanted to confirm.  If a partner needed more then the limit and the customer is not reaching the maximum concurrent users supported by the PG is there a process for A2Q to allow more then the published connection limit?  Apologies if this is not the correct forum for this question.

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Cisco Employee

There is no hard limit enforced in product. A2Q team has to validate the partner deployment and provide the approval.

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Cisco Employee

There is no hard limit enforced in product. A2Q team has to validate the partner deployment and provide the approval.

View solution in original post