Have heard a rumor that Cisco will start to enforce limits for Cisco CTI Server All_Events connections in UCCE/ICM 11.6. Based on the SRND for UCCE/ICM 11.6 a Medium PG is limited to 7 All_Event connections and a Large PG is limited to 20 All_Events connections. In the past Cisco made a registry key available to increase these limits. I have reviewed the release notes and other related content for UCCE/ICM 11.6 and I'm not seeing a hard limit enforced but wanted to confirm. If a partner needed more then the limit and the customer is not reaching the maximum concurrent users supported by the PG is there a process for A2Q to allow more then the published connection limit? Apologies if this is not the correct forum for this question.
Hi Experts, I Need one help on Cisco social miner , hope you will help us on below requirements . Many Thanks!!!!Actually, we have third party application trying to integrate in UCCE through task routing API concept .Just we need to get the agen...
I think I found another one. For brevity, I'm stripping the soap headers.First, I'm creating a new line using addLine <line>
I need to have a notepad with some saved text to pop up with an incoming call hit to our call center. I am aware of the thick client screen pop gadget, I am working on seeing we can change that to fit our needs. I am unsure to change to get this working