using IPCC Exp. 4.03 and CAD 6.1. Need to mass import 1500+ names to global phone book. Some references have been made to c:\program files\cisoc\desktop_config\config\*.csv files that can be edited. I don't have this directory or any .CSV files under the cisco directory.
Anyone know how to do this on IPCC Exp. 4.02 using CAD 6.1?
Yes and no. The good news is relief is coming. The bad news is that we have to wait until late April/May for UCCX 7.0(1) SR2. Per Tom Sullivan at Calabrio:
I can confirm that we are making this change for SR2. This capability will be available for global phone books only. I believe SR2 is targeted for end of April/May 2009.
If you really need a solution immediately, you might try playing with C:\Program Files\Cisco\Desktop\bin\EmployeePhoneBookUploader.exe. Only available on version 5 of UCCX this apparently got by the quality assurance process and was left in by mistake. I haven't successfully got it to work, but you might be able to if you ticker with it a bit.