11-18-2013 01:48 AM - edited 03-14-2019 12:45 PM
Dear Colleagues,
We have a backup problem, and after some investigation I suggest that the LDAP monitoring service is the root cause.
Here you can see the mentioned entry from the DRS log:
<Cisco Desktop LDAP Monitor Service[STOPPED] Commanded Out of Service>
Unfortunately I can not start the mentioned service so I am asking you: is there any way to find out the reason of this problem?
Thank You,
Lacko
11-18-2013 05:35 AM
Hi Lacko,
Whats is the version of your UCCX ? can you please give me the output of "utils core active list "
During DRF backup LDAP Mon service will stop and start automatically . I think this issue might be related to drf back up.
I would suggest you to start this service or else agent will not able to login .
Regards
Ravi
11-19-2013 03:30 AM
Hi Ravi,
Last night we have restarted the server, afterwards the service has been started with no problem... and the backup as well :-)
Thank you,
Lacko
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