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Cisco ECE (Enterprise Chat and Email) Web Server

engremongaber
Level 1
Level 1

‎11-11-2016 02:37 AM - edited ‎03-14-2019 04:45 PM

Hi,

In regards to the ECE Web Server , I was going to install two ECE web servers one of them behind the firewall for agent's access and the other one on DMZ for customer's web chat and I was wondering is that a supported deployment with PCCE ?

Regards

Remon R. Gaber

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Omar Deen
Spotlight
Spotlight

‎11-13-2016 10:45 AM

Yes, it is

Page 11: http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/enterprise_chat_email/Installation/Guide/ece115_installationguide_for_pcce.pdf

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