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Cisco Finesse 12.5.1 QueueStatistics Gadget

boyd.lynn
Level 1
Level 1

Hi,

 

Can somebody explain the difference between

 

QueueStatistics.jsp

and

QueueStatistics.js

 

When I run the .js version it looks better (matches TeamPerformance.js) however the Max Time does not update when calls are queuing. Ready/Not Ready works ok.

 

If I run the .jsp version the Max Time stats update however the column header background is light blue and not grey like the TeamPerformance.js headers.

 

Thanks

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