Cisco Finesse Advance capabilities - manage queue

[Shalid Kurunnan Chalil]

Hi Team, 

I have recently applied patch ES03 on UCCX version 12.0 to fix a bug. but post the change UCCX failed to display the manage queue option in the advance capabilities. 

when we click Manage queue under Advance Capabilities >> Queue Management display blank screen.

Any thoughts for further troubleshooting. 

Regards, 

[Shalid Kurunnan Chalil · Accepted solution]

Just updating my case;

Hi all.

Finally, the Cisco BU raised this as a new bug. 

• .On clicking Manage Queue, on the ASC Gadget, the page went blank
• The issue is reproducible on FF and IE Edg
• New defect raised : CSCvt98882

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvt98882 

Regards,