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Cisco Finesse Advance capabilities - manage queue

Hi Team, 

 

I have recently applied patch ES03 on UCCX version 12.0 to fix a bug. but post the change UCCX failed to display the manage queue option in the advance capabilities. 

 

when we click Manage queue under Advance Capabilities >> Queue Management display blank screen.

 

Any thoughts for further troubleshooting. 

image.png

 

Regards, 

 

1 ACCEPTED SOLUTION

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Just updating my case;

 

Hi all.

Finally, the Cisco BU raised this as a new bug. 

 

  • .On clicking Manage Queue, on the ASC Gadget, the page went blank
  • The issue is reproducible on FF and IE Edg
  • New defect raised : CSCvt98882

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvt98882 

 

Regards, 

View solution in original post

1 REPLY 1
Highlighted

Just updating my case;

 

Hi all.

Finally, the Cisco BU raised this as a new bug. 

 

  • .On clicking Manage Queue, on the ASC Gadget, the page went blank
  • The issue is reproducible on FF and IE Edg
  • New defect raised : CSCvt98882

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvt98882 

 

Regards, 

View solution in original post