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Cisco Finesse agent to agent and supervisor to agent Chat Gadget

eliegerges
Beginner
Beginner

Hello guys,

Is there an agent to agent and supervisor to agent Chat Gadget available to download and use ?

Thank you

Elie Gerges

1 Accepted Solution

Accepted Solutions

2Ring Gadgets support this capability.

https://www.2ring.com/contact-centers/gadgets-for-cisco-finesse/

"Managing agents with ease thanks to having detailed information on all agents, and having the option to call or chat with an agent or even force him to a different state"

Gerry

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10 Replies 10