Cisco finesse live data gadget is not working for some agents . Some agents gadget is working properely but some of them is not working ..
They are using finesse with chrome and their chrome versions are same(latest).
UCCX version is 188.8.131.52000-38 ,
Also attached screenshot.
You don't need a CA to fix the cert issue, but you do need a few things:
1) valid self-signed cert for Tomcat
c) FQDN in SAN (CLI command set web-security)
2) reboot the whole server
3) Import the Tomcat cert into the trust store
a) For IE and Chrome, that's the Windows trust store
b) For FF that's FF trust store
4) Restart your browser if previously it was open