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Cisco Finesse Login fails with Invalid ID or password

Vivek3
Level 1
Level 1

I have been trying to use Cisco Finesse. I have tried with Cisco Finesse 11.5, 11.6 and 12.0

 

I login to Cisco Jabber and then try to login using Finesse webapp. But I have been running into this error for the past few days - Invalid ID or password. Please try again.

 

Any clues?

 

Thanks

3 Replies 3

dekwan
Cisco Employee
Cisco Employee

Hi,

 

All of the UCCX sandboxes are not working due to certificate issues. We are working on it.

 

Thanx,

Denise

Thanks for the reply. Any ETA on when this will be fixed?

dekwan
Cisco Employee
Cisco Employee

Hi,

 

Unfortunately we do not have an ETA at the moment.

 

Thanx,

Denise

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