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Cisco Finesse . UCCX 10.5

Saima Harris
Level 1
Level 1

‎02-20-2015 06:52 AM - edited ‎03-14-2019 02:27 PM

Hi Team,

I'm looking for some assistance with Cisco Finesse on UCCX. I have a single user that receives the following message in the 'Team Summary Report' webpart:

"Reporting Services is starting up. Please refresh after a while. If error persists contact administrator"

The agent receives this every time she logs in, but refreshing loads the webpart properly.

 

UCCX version is 10.5
IE version on client is 10
The user is using the FQDN.

 

Thanks for your help.

 

sharri

1 person had this problem
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Christopher Bell
Level 4
Level 4

‎08-26-2015 04:59 PM

Bumping this since I don't see a response, we are having the same problem with a single user.  I've seen at least one other post for the same thing with no answer.  Anybody got ideas?

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