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Cisco Integration Manager chat recording retention settings.

j1mntheworld
Level 1
Level 1

Where are Cisco Integration Manager chat recording retention settings? I would like to find out how long our chats are kept?

1 Reply 1

lohjintiam
Level 4
Level 4

I don't recollect any such settings. As long as the size of the db/server can support i believe. However you are able to move the chats from active to archive db once the active db has reached a particular threshold.

 

Thanks!

-JT-