Cisco Interaction Manager issue with Jboss

[ln33147]

Hi all,

I'm in the process of installing CIM in a UCCE environment.

As mentioned in the installation guide, the "jboss-as.7.1.2.Final.zip" and the "jdk 1.7 update 7" should be included in the CIM CD, but in my case i just have the application setup on the CD and when trying to download the jboss zip file I can find only the version 7.1.1

Do I have to try to install the 7.1.1 Final? has someone encountered a similar issue?

Thank you in advance.

Lara

[Chintan Gajjar]

Yes, JBOSS should come in Installation package.

it will be under Environment/JBoss folder.

and i don't think You can download JBOSS 7.1.2.final, looks like it is private release.

 Did you download software from Cisco site?

regards

Chintan

[ln33147]

Hi Chintan,

Actually I haven't downloaded the software from Cisco's website, I have the CIM CD which was shipped with the servers.

I will try to download the software.

Thank you Chintan.

Best Regards,

Lara

[Vinicius Marchezini]

Hi Lara,

The CD contents you mentioned are related to an update for CIM 9.0.1.

The same thing happened to me, so I had to reorder the installation kit.

Best regards,

Vinicius

[ln33147]

Hi Chintan,

I have downloaded the software from Cisco's website and it only contains the below two folders:

- Finesse

- Application: which contains three files: CiscoService, setup_windows and setup_window.properties.

The package doesn't contain the folder Environment/JBoss.

Any idea?

Thank you in advance.

Lara

[Chintan Gajjar]

ok if that also doesn't have JBoss then better to contact your cisco account manager. 

Its totally a 3 GB package, which has all the utilities. just check with Cisco POC for the same.

regards

Chintan