03-19-2014 02:59 AM - edited 03-15-2019 05:58 AM
Which Cisco IP Phone model that wont support Cisco agent desktop to login?
03-19-2014 07:02 AM
Since you did not say if this is UCCX or UCCE, I will assume UCCX, you can refer to the compatibility guide to see which phones are compatible with specific version which you also did not provide:
http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf
HTH,
Chris
06-13-2014 01:23 AM
Hi Chris,
I need for UCCE. Version from 8.
06-13-2014 02:06 AM
hi,
below phones are supported for UCCE 8.0(X).
http://docwiki.cisco.com/wiki/Unified_CCE_Software_Compatibility_Matrix_for_8.5(x)#IP_Phone_Support
there is no specific document about CAD, but UCCE support above and i would think CAD as a component of UCCE.
Regards
Chintan
~please rate if helpful
06-13-2014 03:20 AM
Thats great.
Thanks for all who shared their valuable thoughts.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide