03-24-2014 11:00 PM - edited 03-14-2019 01:17 PM
Hello,
I want to understand the Cisco IPCC certification path and pre-requisite for the same. Can anyone help here?
03-24-2014 11:51 PM
Anybody reading this, correct me if I'm wrong....
The certification doesnt exist. It does not show under the career or specialist certification list. If there was something legit, I'm sure we would all hear about it since some of us work at ATPs and we would definitely know.
http://www.cisco.com/web/learning/certifications/index.html#~Spec
03-25-2014 06:44 AM
Thank you for reply guys. will check on them.
03-25-2014 01:42 AM
Hi,
it depends on what you mean by IPCC certification. Omar is right, there is no such thing as a contact center specialist personal certificate, but if your company is an Advanced Technology Partner (ATP) for UCCX/UCCE/CVP, you can take an exam which counts towards the ATP fulfillment.
G.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: